Let's make investing clearer.
Whether you're exploring index investing, getting started with MFnxt, or need help with your account, SIP or transaction, our team is here to help you understand the next step.
We're here to help you.
Get clear answers about index investing, your MFnxt account and available investment facilities.
Choose the right support path.
Start with the option that best describes what you need help with.
Getting Started
New to MFnxt? Ask us about getting started, index funds, SIPs, onboarding and the platform.
Existing Investor
Already investing with MFnxt? Get help with your account, SIP, transaction or investor query.
General Enquiry
Have a question about MFnxt, index investing, baskets or anything else? Send us your query.
Support when you need it.
We believe investing should be easier to understand. If you have a question, reach out to our team and we'll help you find the right information or next step.
Finozone Investech Private Limited
2nd Floor, Nandi, Sri Sri Sri, 1590, Tiruchi Mahaswamiji Road, opp. Rajsri Apartment, Durga Parameshwari Layout, BEML Layout, 5th Stage, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098
How can we help?
Tell us what you need help with and our team will review your request.
From your message to the next step.
We keep the process simple and focused on understanding your query.
Need further assistance? We're here.
If your query requires further attention, you can escalate it through the following levels. Please allow the appropriate team time to review and respond before moving to the next level.
Customer Support
For initial queries, account assistance, transaction-related questions, SIP queries and general investor support.
Senior Support
For unresolved queries requiring senior review, additional investigation or intervention from the responsible team.
Grievance / Senior Management
For grievances or matters that remain unresolved after the earlier escalation levels have been addressed.
When escalating a query, please mention your previous communication or ticket reference, if available, so that our team can review the matter efficiently.
